One of the common issues that players have been experiencing with this game is when it crashes on their phone. Completing quests usually allows for more playable characters to be unlocked.
It is an online game that allows players to control one of four characters in a party. It is free to download and is available for Windows, PlayStation, iOS, Nintendo Switch, an Android. Genshin Impact is a free to play RPG that allows players to explore an open world environment.
To fix this you will need to perform a series of troubleshooting steps. There could be corrupted data in the app which can usually be fixed by clearing its cached data. The Genshin Impact crashing during startup in Android is usually caused by a software glitch.
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